Update my response. Why is there no edit button??

What mental model might you be able to transform?
Internal perception and knowledge of working in the North – it a rich and incredible place to support, with people and communities that are highly dependent on Parks Canada housing, employment and tourism. One size does not fit all and policies m…Read More

Try #2. I’m back! I have updated my systems map to get closer to my end goal/ my desktop priorities and my comfort zone. Less personal to individual hires, and more global to what DECISION MAKERS/ LEADERS need to know.

Updated responses.
What is the purpose of the system you defined? What are its boundaries?
Purpose of the system is to determine…Read More

Introduction
The Executive Coordination Office (ECO) acts as a conduit between the organization and the President & CEO (PCEO) and the Minister. The team acts as train conductors, moving information from park leaders to PCEO and minister through standardized documents and processes dictated by efficiency and obligations. Park leaders often…Read More

Cory and Sherry outline for Fundy Region Year Round Operations Shift (attached).

Heather MacDonald and Sonal Gupta: Heather and Sonal have shared interests in the transformative power of nature to heal and inspire people, and we would like to explore how digital tools can help people engage with and better understand the health benefits of spending time in nature.

We are both interested in advancing diversity and inclusion in…Read More

Holy hannah this was a hard one for me.

What is the purpose of the system you defined? What are its boundaries?
Purpose of the system is to determine how or what would be included in a more authentic orientation to working in the unique, cross-cultural and geographically remote northern area of Canada. The boundaries are new and recently hired…Read More

Amazing job. Really liked how you put this together. It was also interesting to read the quotes and I found some pressure points were really obvious – old tech and lack of organizational continuity jumped out.

worked great!

My document doesn’t seem to be uploading properly, so I am trying again, hopefully this works.

My three personas were:
On-site Park Manager
Marketing Team Member
Operations Manager

Attached is my empathy maps and personas assignment.

I interviewed 4 people:
• A Conservation Officer- who is in charge of enforcement
• An Ecologist- who leads the bear reconditioning program in the area
• A Executive Director from a wildlife education organization- who’s volunteers educate the public at trailheads
• Trails Development and Maintenance Lead

I developed personas for 4 types of…Read More

Ali Cole and Sherry Wu

The WHAT

The Covid-19 pandemic saw an increase of visitors to Canada’s parks, including first time users. First-time guests, though always welcome, sometimes weren’t aware of the rules and expectations around visiting parks. This sometimes led to rule compliance issues and over all less-than satisfactory park exp…Read More

– What is the purpose of the system you defined? What are its boundaries?
The purpose of this system is to identify some of the main factors that compose the traditional work environment/culture and their impacts on today’s younger generation. As Gen z started to enter the workforce during the pandemic and the remote work approach, now that org…Read More

My 3 personas:

Ontario Parks Partnership and Philanthropy (P&P) Team
Ontario Parks In-Park Staff
Ontario Parks Programming Staff

Persona details are attached with this post.

I interviewed 4 people:
• A Conservation Officer- who is in charge of enforcement
• An Ecologist- who leads the bear reconditioning program in the area
• A Executive Director from a wildlife education organization- who’s volunteers educate the public at trailheads
• Trails Development and Maintenance Lead

I developed personas for 4 types of…Read More

1. Our case study will be about… Expanding how Parks Canada works with business
2. This topic is relevant to other parks and protected areas because… It will explore how to engage with business beyond sponsorship to create new revenue and to engage more people with nature
3. This case study will be useful to other parks and protected areas lea…Read More

What is the purpose of the system you defined? What are its boundaries?
– The External Relations and Visitor Experience Directorate (ERVE system) contributes to increased awareness, engagement, visitation and revenues for Parks Canada.
– The system is designed to reach and engage Canadians, to adapt and ensure our own approaches to inspiring Can…Read More

Small Business Owner (Existing)
1. What does this persona say?
• Grateful for the help that we provide
• Don’t like review timelines
2. What does this persona do?
• Gets confused with the complex approval processes
• Do what is instructed (mostly)
• Relies on Parks to provide direction
3. What does this persona think?
• Overwhelmed with the amou…Read More

This submission is for both myself and Jade Fournier.

Our 3 personas:

Service Desk Agent
Business Leadership
IT Leadership