Website Outward Bound Canada

Opportunity Type:

Outward Bound Canada is committed to inclusion and strives to have broad representation that reflects the diversity of Canada. We encourage applications from candidates who identify as Black, Indigenous, People of Colour or People of the Global Majority, members of the 2SLGBTQIA+ community, and other equity-deserving groups.

The Operations Coordinator ensures the successful delivery of Training Academy programs by ensuring smooth logistics and highly organized systems leading up to, during, and following each course. Familiarity with the region, terrain, operating areas, and skill type is required to understand and support the needs of Instructor Trainers and Academy students. The Training Academy Operations Coordinator will work closely with regional staff and Academy Instructor Trainers to optimize resources. Areas of responsibility include food systems, gear, booking permits and accommodations, driving, and on-call support as needed. The Operations Coordinator is adaptable and responsive to evolving circumstances such as environmental or pandemic-related considerations, making adjustments to routes and schedules as needed. This role requires availability outside of regular business hours during the operating season, including the possibility of going into the field to assist with evacuations. Therefore, the successful candidate should have a basic level of competency in backcountry travel.

Outward Bound Canada instructors are encouraged to apply, and there may be the possibility to work OBC field courses in addition to this role.

Location: Currently hiring for one position at each of the following locations:

Atlantic Canada (specific location to be determined)
Minden, ON
Canmore, AB
Courtenay/Comox, BC
Salary: $45 000 to $50 000
Benefits: Comprehensive benefits package and Employee Assistance Plan
Term: Full Time Salaried Contract (37.5 hours per week), 1-year contract term with the possibility of extension
Supervisor: Regional Manager
Application Deadline: April 30, 2022
Anticipated Start Date: May 2022

Bookings of campsites, transportation, permits, in-town accommodation and food services
Organization (including an up to date inventory) of gear at the regional base
Prepare gear for field courses support courses with post-course cleaning and maintenance of gear.
Prepare food for field courses, working with the Admissions department and local food service providers to ensure dietary needs of students and Instructor Trainers are met.
Maintain relationships with course suppliers such as drivers, campground managers, and rental outlets
Vehicle maintenance and cleaning
Driving students and Instructor Trainers to and from the course start as required.
Prepare pre-and post-course paperwork for Instructor Trainers
Implementation of Covid protocols
Solicit feedback and provide ongoing evaluation of systems for continual improvement
Ensure Training Academy programs are run in accordance with risk management protocols
Stay informed of local weather advisories, fire bans, and other relevant information that may impact field operations.
OBC recognizes relevant skills and knowledge can be gained through volunteer and life experiences as well as professional and educational backgrounds. Please outline in a brief cover letter how you have gained the following experiences and how you would apply them to this role:

Fully vaccinated against Covid-19
Clear Vulnerable Sector check
Driver’s license: Class 4 (AB), G Class (ON), or ability to obtain before contract start
Organized, systems-thinker with a keen eye for detail
Demonstrates cultural humility and an inclusive approach to interpersonal interactions with participants and colleagues
Experience with backcountry travel and a high level of familiarity with trip logistics related to group expeditions
Thorough understanding of risk management considerations for groups in the backcountry, particularly as it relates to operational logistics
Experience repairing outdoor gear or willingness to learn independently
Excellent interpersonal skills and adept at working both independently and collaboratively
Solution-focused; able to take responsibility, work unsupervised, troubleshoot problems and adapt to changing needs or circumstances
Personal commitment to equity and inclusion in the outdoors
High level of cross-cultural competence, in recognition, that Outward Bound Canada works with students and partners from a diversity of communities and backgrounds
Passionate about the Outward Bound Canada mission, an interest in outdoor pursuits, and a desire to help get young people outdoors for transformative experiences
Experience facilitating group programs and supporting challenging student behaviours
Wilderness First Responder and relevant professional certifications determined by region (ex: ON – Bronze Cross and Paddle Canada, AB – ACMG AHG, BC – SKGBC AOG)
A key goal of the Training Academy is to diversify the skilled workers in the outdoor industry. We believe that historically underrepresented communities must be centred in the work we do. Therefore, we strongly encourage applications from people who will increase representation and invite applicants to outline their unique perspectives in their application.

Tagged as: coordination, management