Website Parks Canada

Opportunity Type:
Job

Duties
Have you ever wanted to work at the lake for the summer? Do you have a passion for the outdoors? Do you enjoy working with the public? Are you someone that likes to work in a fast paced, team oriented, problem solving environment? If so, then this might be the job for you!

We are looking to hire outgoing, responsible, team focused Visitor Services Attendants to work at the Park Entry Gates, Campgrounds kiosks and the Visitor Information Centre in Waskesiu Lake, Prince Albert National Park.

Working as part of the Visitor Services Attendant team, you will be responsible to welcome visitors into the park and provide visitor services and revenue collection at the various locations. This includes providing comprehensive information to the visiting public on a wide variety of topics including but not limited to: entry fees and permits, camping, trails, outdoor recreation, points of interest, safety, backcountry travel and park regulations and policies.

Work environment
Parks Canada is a federal government agency responsible for the protection and presentation of Canada’s outstanding natural and cultural resources through a system of national parks, national marine conservation areas and national historic sites in all regions of Canada.

Intent of the process
A list of qualified candidates may be established through this process to staff identical or similar positions within Parks Canada Agency, whose tenure could vary depending on the position being staffed (i.e. determinate period or indeterminate) and whose language requirements, linguistic profiles and security requirements could also vary.

Positions to be filled: Number to be determined

Information you must provide
Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications):
• A secondary school diploma or an acceptable combination of education, training and experience or traditional knowledge relevant to position.

Degree equivalency

• Experience in interacting with the public/customer in a reception/orientation capacity;

• Experience in anticipating/meeting public needs, resolving complaints, anticipating/detecting incidents and finding solutions;

• Experience in handling cash, operating point of sales, sales reports and bank deposits.

The following will be applied / assessed at a later date (essential for the job)
Various language requirements
English Essential /Bilingual Imperative – Level -/ -/B -/-/B

Information on language requirements

• Knowledge of services, programs and guidelines in Prince Albert National Park.

• Problem Solving – Identifying problems and the solutions to them;

• Client focus – Providing service excellence to internal and/or external client;

• Attention to detail – Working in a conscientious, consistent and thorough manner.

• Exercises sound judgement;

• Takes responsibility;

• Communicates effectively;

• Strong team player (personally connects with others).

The following may be applied / assessed at a later date (may be needed for the job)
• Valid standard First Aid/ CPR/AED;

• Experience with outdoor recreational activities in a park setting (e.g. hiking, camping, paddling and back country);

• Knowledge of the natural and cultural history of Prince Albert National Park;

• Ability to work well under pressure.

Conditions of employment
• Security Screening: Obtain and maintain Reliability Status Clearance.

• Obtain and maintain valid class 5 driver’s license or equivalent.

• Has own transportation to get to and from workplace.

OPERATIONAL REQUIREMENTS

The position requires the incumbent to:

• Make moderate physical effort to sit and stand for prolonged period and/or to clean facilities/grounds.

• Medium physical effort to lift 50 lbs maximum with frequent lifting/carrying up to 25 lbs.

• Be exposed to variable weather conditions.

• Work shifts, weekends, statutory holidays, and alone with little to no supervision.

• Occasionally demonstrate tasks to others.

• Wear a Parks Canada Uniform and abide by uniform policy.

• Be willing to perform duties in various locations.

Other information
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity:

The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.

In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.

Persons who have a priority entitlement as defined by the Parks Canada Agency Priority Policy and Guidelines will be considered first.

Persons who have received pay in lieu of unfulfilled surplus period, a Transition Support Measure (TSM) or an Educational Allowance and are re-appointed to the Parks Canada Agency are required to reimburse an amount corresponding to the period from the effective date of such reappointment or hiring, to the end of the original period for which the TSM and education allowance was paid. Please contact Raeanne Kurtz, Human Resources Manager if you are one of these individuals to find out how this applies to your particular situation.

Persons who are in receipt of a Canadian Government Public Service pension and are considering this employment opportunity with the Parks Canada Agency, should contact the PWGSC Public Service Pension Centre (1-800-561-7930) in order to determine the impact of an appointment on their pension benefit entitlements.

Persons are entitled to participate in the appointment process in the official language of their choice.

Tips for Applicants:
• Please provide complete and thorough details of your experience.
• Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history. You must be specific and provide concrete examples/details for each Experience element, as applications will be screened only on the information provided.
• Please submit your completed application, including all of the above-mentioned documentation. Failure to do so may result in your application being rejected.

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information
Jeffrey Wasylyk
jeffrey.wasylyk@pc.gc.ca
306-663-4524

Tagged as: services, tourism