Website Toronto and Region Conservation Authority
Education Interpreter & Site Representative, Peel
Head Office, 101 Exchange Avenue, Concord, Ontario, Canada Req #211
Thursday, February 24, 2022
With more than 60 years of experience, Toronto and Region Conservation Authority (TRCA) is one of 36 Conservation Authorities in Ontario, created to safeguard and enhance the health and well-being of watershed communities through the protection and restoration of the natural environment and the ecological services the environment provides.
TRCA works to protect the integrity and health of the rivers and creeks in the jurisdiction, develop a system of green and natural spaces that sustains local ecosystems, and advance sustainable practices that improve people’s lives within our growing region.
How you will contribute as part of the TRCA team:
The Education Interpreter and Site Attendant works independently at TRCA Conservation Areas and Greenspaces to provide enhanced customer service to visitors so that visitors are well-informed about how to use the space responsibly. The Education Interpreter and Site Attendant is responsible for providing visitors with information about park rules, policies and regulations, providing nature educational interpretation, and maintaining public safety. The Education Interpreter and Site Attendant plays an active role in customer experience ensuring all visitors have a positive experience.
Perform the following tasks under general supervision:
- Greet and engage with visitors in a pleasant and helpful manner to provide exceptional visitor experiences.
- Provide communication to visitors about permitted activities and trail etiquette.
Assist with inquiries and/or concerns in a tactful and professional manner and use interactions as an educational opportunity.
- Guide and lead visitors and visitor groups to TRCA Conservation Areas and greenspaces on nature and environmental programs specific to the habitats, flora and fauna of the area.
- Learn program content to be able to effectively deliver interactive programs to various audiences of varying ages.
- Assist with creation of interpretive displays and activities.
- Conduct site inspections to identify any major hazards, incidents and issues.
Provide first aid when required. Complete injury and incident reports. Facilitate EMS access to the park.
- Maintain educational spaces in neat and tidy condition.
What will you need to succeed:
- Actively pursuing or possess a post-secondary degree/diploma in the field of biology, environmental studies or related discipline, or equivalent knowledge.
- Valid Ontario Class G driver’s licence in good standing.
- Active and current First Aid and CPR certificate.
- Experience working with large groups in delivering programs and activities is considered an asset.
- Previous experience delivering environmental, or nature programs is considered an asset.
- Familiarity with TRCA programs and projects.
- Knowledge of the ecology and flora/fauna of the Greater Toronto Area and Southern Ontario.
- Strong public speaking and communication skills.
- Excellent organization and time management skills.
- Strong interpersonal skills and ability to work collaboratively with colleagues.
- Ability to deliver programs to audiences of various ages, adapting style to ensure audience appropriateness.
- Ability to work independently and take initiative within a set of guidelines and procedures, and to take direction and notes when given.
What TRCA has to offer you:
As part of a progressive team you will have the opportunity to make a positive impact to preserving and protecting nature, while maintaining a balance between the natural environment and built environment. Working with experts within our field, you will join a team of colleagues that are committed to TRCA’s core values of integrity, collaboration, accountability, respect, and excellence (icare).
You will be part of a diverse and inclusive organization that:
- Makes a positive difference in the communities we serve.
- Fosters high performance and collaborative teams.
- Provides continuous learning and development opportunities.
- Offers a comprehensive compensation and benefits program (including Defined Benefit Pension Plan – OMERS/OTPP).
- Provides unique TRCA Perks.
- Provides flexible work arrangements.
- Offers potential for career growth and advancement.
Employment Type: Seasonal
Duration of employment: 4 Months
Hours of work: Variable Hours
Work Location: Head Office
Division: Education and Training
Business unit: Education and Training
To apply to this posting, click on the “Apply” icon. Please submit your resume and cover letter quoting job posting TRCA-122-22 prior to midnight on March 10, 2022.
All new hires are required to be fully vaccinated against Covid-19 as a precondition to being hired by TRCA. TRCA will comply with its obligations pursuant to the Ontario Human Rights Code and any other applicable legislation.
While the Toronto and Region Conservation Authority (TRCA) thanks all applicants for their interest, only those under consideration will be contacted for interviews. Please be advised that successful incumbent(s) may be required to undergo a vulnerable sector screening and/or driver’s abstract check as a part of the final step in the hiring process.
TRCA is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and TRCA Policies, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to the TRCA. We welcome applications from all qualified persons.
Personal information you provide through the TRCA recruitment, selection and onboarding process is collected under the authority of the Conservation Authorities Act, R.S.O. 1990, c. C.27. Collection of this personal information is necessary for the proper administration of this recruitment process for employment and volunteer positions with TRCA. Personal information is protected from disclosure pursuant to the Municipal Freedom of Information and Protection of Privacy Act. Any questions regarding this collection activity should be directed to the Supervisor of Records, 101 Exchange Avenue, Vaughan, Ontario, L4K 5R6, (416) 661-6600 extension 5216.